Eligibility
Items must be unworn, unwashed and returned with original tags.
Support
RETURNS & EXCHANGES.
The right fit matters. Eligible unworn items may be exchanged within 15 days.
15-day window
Send your exchange request within 15 days of delivery. Requests outside this window may not be accepted.
Request an exchange
Contact DEKO support with your order number, the item you received and the size you need.
Incorrect or damaged items
Notify us within 48 hours with clear photographs and keep the packaging until we have resolved the issue.
Before sending anything
Wait for our confirmation and instructions. We do not accept unapproved returns or cash-on-delivery parcels.